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Unable to import 3d model with texture

Community Beginner ,
Oct 19, 2023 Oct 19, 2023

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I created 3d text model in Blender and exported it as .fbx , but failed to import in Aero, it showed 

"Reason: RT3D Import failed".

Then, I exported the model as obj file. It imported to Aero sucessfully(. obj + .mtl in zip file), but the texture dosen't showed, only showed in white color. Afterthat, I also tried .usdz and .gltf , it had same problem, can't see the texture.

I am using macOS.

Bug Unresolved
TOPICS
Bug , Desktop

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5 Comments
New Here ,
Oct 20, 2023 Oct 20, 2023

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from blender export as glb, and save it on  the desktop, import the file. Texture and model should be there. 

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Community Beginner ,
Oct 20, 2023 Oct 20, 2023

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Sorry, it should be material. I create a 3d text model with material (gradient color) 
Screenshot 2023-10-20 at 12.41.40 PM.png

 

But when I import to aero, no color has been shown

Screenshot 2023-10-20 at 12.42.26 PM.png

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New Here ,
Oct 27, 2023 Oct 27, 2023

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Same thing happens to me.  Model is there but no texture

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New Here ,
Oct 30, 2023 Oct 30, 2023

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me too!

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New Here ,
Apr 17, 2024 Apr 17, 2024

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This is extremely frustrating and has been an issue for years. Dozens of threads all with no replies or fixes. Quite honestly thinking about using a competitor software since there clearly isn't any support for this.

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