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FeedbackCommunityMember
Inspiring
November 6, 2023

no transparency in libraries thumbnails

  • November 6, 2023
  • 5 replies
  • 625 views
After a horrible experience this morning trying to find a fix for the "Something went wrong initializing Creative Cloud Libraries" issue and finally reconnecting... I now notice that all my CC Libraries panel settings have been reset, AND the thumbnails no longer support transparency. This is particularly concerning when assets have a white color fill because the thumbnail just appears as a blank white box, instead of showing the graphic over a mid-gray background. Please bring back transparency in the CC Libraries panel thumbnails!

    5 replies

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    positive_customers15A9
    Participant
    July 10, 2024

    July 10, 2024 and the issue/problem continues... no one dared to address it and it is frustrating... hope for once adobe will finally spares some time from counting money and solving software issues...

      D
      defaultvlyqoznlw2sc
      Participant
      June 30, 2024

      no, the problem continue

        Mike-Pike
        Mike-Pike
        Participating Frequently
        June 6, 2024

        Has anyone solved this problem yet?

          F
          FeedbackCommunityMemberAuthor
          Inspiring
          November 6, 2023
          Vectors preview with white background in CC Library (Panel/Web)
          Frustrating when the white vectors are on white backgrounds.
          We have multiple team members as editors on vector CC libraries – PC and MAC users.

          MAC users:
          The vector graphics preview with a white background. If they add a new vector, it previews without a white background but just for that MAC uploader. If a MAC user, exports and uploads a library, all the vector art has white backgrounds (including their newer uploads). If a MAC user starts a new library, the graphic still appears with a white background for other MAC users.

          PC users:
          The vectors don't preview with white backgrounds in any case.

          Both users:
          When placed in InDesign/Illustrator, they don't have a white background.
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            FeedbackCommunityMemberAuthor
            Inspiring
            November 6, 2023
            I am having this same issue on 700+ logos in my CC libraries. Anyone have a solution for this?
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