no transparency in libraries thumbnails

[FeedbackCommunityMember]

After a horrible experience this morning trying to find a fix for the "Something went wrong initializing Creative Cloud Libraries" issue and finally reconnecting... I now notice that all my CC Libraries panel settings have been reset, AND the thumbnails no longer support transparency. This is particularly concerning when assets have a white color fill because the thumbnail just appears as a blank white box, instead of showing the graphic over a mid-gray background. Please bring back transparency in the CC Libraries panel thumbnails!

[FeedbackCommunityMember]

I am having this same issue on 700+ logos in my CC libraries. Anyone have a solution for this?

[FeedbackCommunityMember]

Vectors preview with white background in CC Library (Panel/Web)
Frustrating when the white vectors are on white backgrounds.
We have multiple team members as editors on vector CC libraries – PC and MAC users.

MAC users:
The vector graphics preview with a white background. If they add a new vector, it previews without a white background but just for that MAC uploader. If a MAC user, exports and uploads a library, all the vector art has white backgrounds (including their newer uploads). If a MAC user starts a new library, the graphic still appears with a white background for other MAC users.

PC users:
The vectors don't preview with white backgrounds in any case.

Both users:
When placed in InDesign/Illustrator, they don't have a white background.

[Mike-Pike]

Has anyone solved this problem yet?

[defaultvlyqoznlw2sc]

no, the problem continue

[positive_customers15A9]

July 10, 2024 and the issue/problem continues... no one dared to address it and it is frustrating... hope for once adobe will finally spares some time from counting money and solving software issues...