Failed to Download Projects - Express does not recognize Premium Sub

2 replies
226 views
Translate

Hello,

since today Adobe Express does not recognize my (Prepaid) Premium Subscription anymore. It runs until Jan. 8th 2024. But when I try to download my edits, Express tells me that I don't have any access to Premium Stock Content. How do I fix this?

This topic is closed to new replies. Start a new post to keep the conversation going.

kaffeejungeAuthor

Participant

Bump.

I still get this error, when I try to download new and older projects. This makes Express more or less unsuable as Premium Member!

Translate

kaffeejungeAuthor

Participant

Do you get the same error like me? https://community.adobe.com/t5/adobe-express-bugs/failed-to-download-projects-express-does-not-recognize-premium-sub/idi-p/14173820

Have this since yesterday. Premium Sub, but license error when trying to download.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.