• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Files changing photos

New Here ,
Jan 09, 2024 Jan 09, 2024

Copy link to clipboard

Copied

I have multiple projects that when I open them the photos I uploaded or even the photos I selected from your files will change to what looks like an AI generated image. Even though I did not change them myself. The weirder thing is that the pictures will show up at first and them suddenly change to something else. Even the preview icon under "recent" projects will show it the way I created it and then change upon clicking on it.
Bug Unresolved
TOPICS
Desktop Web , Generative AI , Image Editor , Performance

Views

283

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
4 Comments
Adobe Employee ,
Jan 15, 2024 Jan 15, 2024

Copy link to clipboard

Copied

Hi,

 

Sorry for the late reply. This is most unexpected. Could you please share the URL of your Express file (from the browser's address bar when the file is open) where this happened?

 

Could you also check

- if you see the same issue in another browser or incognito/private browsing mode

- the version history for your Express file (see https://community.adobe.com/t5/adobe-express-discussions/version-history-adobe-express/m-p/14341699#...) to see if you there is a previous version with the correct images?

 

Thanks,

Abhi G

Votes

Translate

Translate

Report

Report
New Here ,
Jun 19, 2024 Jun 19, 2024

Copy link to clipboard

Copied

Happening to me know, very frustrating

Votes

Translate

Translate

Report

Report
Community Beginner ,
Aug 15, 2024 Aug 15, 2024

Copy link to clipboard

Copied

I am facing the same issue. 

-the file has no history related to the photos that appear. If I choose a photo from my desktop it changes to something else. Person at help desk says she does see the correct photo. Impossible to work.

-Incognito browser cave same problem

-I am just trying to use another browser, but this is weird that this is not happening with anything else I do...

 

 

Votes

Translate

Translate

Report

Report
New Here ,
Sep 18, 2024 Sep 18, 2024

Copy link to clipboard

Copied

LATEST

Same problem over here, would love to know why this happening. It is so frustrating having to recreate my files.

Votes

Translate

Translate

Report

Report