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Left pop up menu isn't loading

New Here ,
Oct 19, 2023 Oct 19, 2023

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Hi,

I've been trying to access the left pop up menu in Adobe Expess (in Chrome). On the left menu only a few categories seems to load: Personal and Modules. Text, media, models, elements and grids are not loading at all. When I pick Grid, it looks like it's loading but I've been waiting ages and nothing is showing up. 

I'm supposed to do a presentation about the newest feature in Adobe Express and I'm unable to even create a doc right now. 

I've attached a screenshot.

Thanks,Screenshot 2023-10-19 215240.jpgScreenshot 2023-10-19 215251.jpg

L.

Bug Unresolved
TOPICS
Image Editor , Quick Actions

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3 Comments
Adobe Employee ,
Oct 19, 2023 Oct 19, 2023

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Hi @MlD. 

 

This sounds similar to https://community.adobe.com/t5/adobe-express-bugs/the-left-popout-menu-isn-t-working/idc-p/14166671#...

 

Could you share your browser console logs so I can compare them with those posted by @default32992585md5xpg? Here are some links on how to go about saving these logs: https://help.zapier.com/hc/en-us/articles/8496199434765-View-and-save-your-browser-console-logs#cons...

 

Thanks

Abhi G

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Community Beginner ,
Oct 19, 2023 Oct 19, 2023

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Yes, my issue is also with Chrome. What version of Chrome are you using?

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Community Beginner ,
Oct 22, 2023 Oct 22, 2023

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