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72

[Mobile] Downloads old file

Community Beginner ,
Jul 31, 2024 Jul 31, 2024
Keeps downloading a previous graphic I made, after changing the logo. Also started to download just a blank white square instead of the graphic designed in the app.
Bug Unresolved
TOPICS
iOS , Performance
3.1K
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correct answers 1 Correct answer

Adobe Employee , Aug 01, 2024 Aug 01, 2024

Hi,

 

A fix was deployed for this issue. You should no longer encounter bugs like downloaded content missing elements, failure to download or duplicate Express files etc.

 

If you have Express open already in a browser tab, please make sure to reload it to pick up the fix. For mobile, you may want to restart the app (though this is not strictly required)

 

Please let us know if you still run into issues. And sorry for the inconvenience.

 

Abhi G

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83 Comments
New Here ,
Jul 31, 2024 Jul 31, 2024

Hello

When I upload the thumbnail, a white page is uploaded, not the thumbnail. Please to fix this problem 

  • Thanks 
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New Here ,
Jul 31, 2024 Jul 31, 2024
toda vez que tento salvar meu arquivo atualizado, ele salva uma versão do início do processo. De quando eu comecei a arte, sem as imagens e textos finalizados. Sempre assim, mesmo atualizando a página.
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New Here ,
Jul 31, 2024 Jul 31, 2024
Las imágenes que hago no se están descargando bien y solo se descargan enteramente blancas
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New Here ,
Jul 31, 2024 Jul 31, 2024
작업파일을 수정해서 다운로드하면 이전(수정전)작업 내용으로 다운로드가되고 수정사항이 전혀 적용되지 않습니다 . 그리고 신규로 작업한 파일은 다운로드 실패가 뜹니다. 빠른 문제해결 부탁드려요!!
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New Here ,
Jul 31, 2024 Jul 31, 2024
Not Able to Dowdnlaoid the Video I just Made
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New Here ,
Jul 31, 2024 Jul 31, 2024

I got it to work. i had to redo the whole video again and import images/video in from original source (instead of copying them from other projects within express). this seem to make it work and allow me to download the video.

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Adobe Employee ,
Aug 01, 2024 Aug 01, 2024

Hi,

 

A fix was deployed for this issue. You should no longer encounter bugs like downloaded content missing elements, failure to download or duplicate Express files etc.

 

If you have Express open already in a browser tab, please make sure to reload it to pick up the fix. For mobile, you may want to restart the app (though this is not strictly required)

 

Please let us know if you still run into issues. And sorry for the inconvenience.

 

Abhi G

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Community Beginner ,
Sep 06, 2024 Sep 06, 2024
LATEST

You're probably using a Mac M1 or Into you need to encode the picture or graphic and then encrypt into whatever your preferred language is, I'm not going to say further but YAML.

quote
Keeps downloading a previous graphic I made, after changing the logo. Also started to download just a blank white square instead of the graphic designed in the app.
By zachriddleart

 

 

Picture1.jpgexpand image

Integrator, augmenter or, and innovative mind is truth
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