RECOMMENDED TEXT

[Dwayne_B4]

Can you please offer an option to cut off the "Recommended text" option. It keeps causing the page to crash continuously. I use Chrome and Safari. Or please update soon. It's hindering my work flow. Thanks.

[Abhi.G @ ADBE]

Hi @Dwayne_B4 

Sorry to hear you are running into crashes. Could you please share more info:

• At what point does your page crash? When you view font recommendations, or when you click one of the recommendations?
• Could you include a screenshot of the error message. I'd like to check if it's the same as one we're already investigating (e.g. https://community.adobe.com/t5/adobe-express-bugs/error/idc-p/14220533#M7476)

Thanks,

Abhi G

[Dwayne_B4]

Hi Abhi,

Please see attached. As soon as I click on the link and Express
automatically updates the text it crashes every single time. The only way
that I can get around this is by creating text outside of the app and
uploading it as separate media which is a hassle. The red text is what I
created outside the app and the black is the Express font. As you can see
everything has loaded except for the "Recommended font" which is why I know
that it is the issue. Every time I use the app it slows it down because the
recommended font needs to reload every single time I click on a new word. I
don't use it for this reason and I would prefer if there were an option to
just disable entirely.

[image: Screenshot 2023-11-08 at 12.11.56 PM.png]
[image: Screenshot 2023-11-08 at 12.12.16 PM.png]

[Abhi.G @ ADBE]

Hi there,

The screenshots did not come through. Could you please navigate to https://community.adobe.com/t5/adobe-express-bugs/recommended-text/idi-p/14220691 in your browser, and upload them there?

Thanks

Abhi G