⚠️ Using Adobe Express on Beta platforms ⚠️

Report · Jun 19, 2025

Hello, everyone!

We'd like to remind you that Adobe Express is not officially supported on any BETA versions of operating systems, including iOS, iPadOS, Android, macOS, or Windows. For desktop users, the same applies to beta versions of web browsers.

Beta versions can be unstable, contain bugs, and change frequently, causing compatibility issues with apps and services.

What you need to know!

If you're using a beta OS and encounter issues while using the product, we recommend switching to the last official OS version to ensure the best performance and compatibility.

To opt out of iOS beta releases, follow: Settings > General > Software Update> Beta Updates > Turn it off.
To uninstall the iOS beta version and revert to the prior iOS on the device, refer to: How to uninstall iOS or iPadOS beta software
If you're using an Android device and want to opt out of Beta releases, refer to: Android Beta Program

Important Links!

Adobe Express mobile technical requirements: Stay up-to-date with the minimum system requirements for Adobe Express on mobile.
Desktop web technical requirements: Review the technical requirements for creating content using Adobe Express and the app's supported languages.
UserVoice: Visit UserVoice to request new features.
Apple Beta Versions: Learn more about the latest iOS Beta releases.
Android Beta Versions: Learn more about the latest Android Beta releases.

Note: We only support Adobe Express on official OS & browser versions to ensure a smooth and consistent user experience.

Report · Mar 02, 2024

HI when I bring photos over from a file on my mac they show up as gray squares.
I have to save the photo in my assets to use it. this never used to happen, i use a Mac, incognito and i knowit's a glitch because every once in awhile i get lucky and the photo shows up. SOOO frustrating and time consuming-can't easily switch photos when working on a project. I also don't want to create all these 'brand' folders to use one photo. It's new within the past few months. It's a glitch in the software, it can't be that everyone has a cache issue.

Report · Mar 07, 2024

Hi @mpalys,

We are sorry for your difficulties. Please let us know which browser you are using. Did you check with another browser to see if this helps? Is it possible for you to share the screen recording of the issue?

We're here to help, I need some info.

Thank you,

Neelam

Report · May 22, 2024

Hi!

I've had the same problem but then used another browser and it did help!

Thanks a lot!

Report · Feb 28, 2025

I now have the same

issue. It was fine yesterday then I updated the app and it has all gone wrong. iOS 18.4beta

Report · Feb 28, 2025

Hi @Vivid-Competition

I tested on my iPhone using iOS 18.3.1 but wasn't able to recreate the issue. I wondered if it might be related to the beta version of iOS? Would it be possible to downgrade to a supported version and test if the issue persists? https://adobe.ly/4h1kC5t

Best,
Dave

Report · Feb 28, 2025

Hi,

I’ve been running beta for months (even before using adobe) it was fine up until the last update which is believe adobe did yesterday. I have uninstalled and reinstalled the app, restarted my device, and hard reset it but still it does not want to play ball. Without completely resetting my phone, I cannot downgrade my iOS.

Kind regards

Jason

Report · Mar 02, 2025

I am now also experiencing the same issue as of yesterday, March 1. I have tried all of the troubleshooting options, to no avail.

Report · Mar 08, 2025

I am having the same issues across all Apple devices. Is there a fix for this???

Report · Mar 03, 2025

There is a bug in the iOS 18.4 beta that causes this, bug logged with Apple. In the meantime, you can workaround by un-installing the iOS beta

Report · Mar 08, 2025

Is there another way? Seems like a pain to have to uninstall the beta version. Has this issue been reported to apple and adobe?

Report · Mar 08, 2025

Uninstalling the beta software on my phone is bonkers. I'll just use Canva, thanks.

Report · Mar 09, 2025

We have not found any workaround short of reverting to a backup of your phone/iPad prior to updating to the iOS beta release. Apple is aware of the bug and is working on it. Using beta software unfortunately carries risks, such as this type of bug.

Report · Aug 19, 2024

I have used adobe express on iphone for quite a while. Now it isnt allowing me to upload a photo from the phone. Tried reinstalling. No luck. When I choose my photo it kind of does a sudden glitch and no photo appears.

Report · Aug 19, 2024

Screen recording.

Report · Mar 09, 2025

if you are running iOS 18.4 beta, it is due to a bug in the beta OS. The only workaround is to uninstall the beta version of iOS by reverting to a backup made prior to installing the Apple iOS beta. Apple is aware of the bug and is working on a fix.

Report · Mar 08, 2025

I am having the same issue. Ugh has anyone found a way to fix this without having to uninstall the beta version? Seems like a pain.

Report · Jul 07, 2025

Thanks for the heads up! Good to know — I'll stick to the stable version to avoid any unexpected issues. Appreciate the reminder!

Report · Jul 07, 2025

Thanks for acknowledging this @Giddy_Sunset5600. Feel free to reach out if you have any issues with the app or if you want to share any of your work, thoughts, or ideas with our community!