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Adobe Express issues

New Here ,
Jul 14, 2023 Jul 14, 2023

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The past couple of days I'm having trouble with Adobe Express projects. I can't download an MP4 of a social post with annimation that I created. I also can't post that same file to the calendar. 

 

I've tried 2 different computers and multiple browsers.

I tried sharing the project with another user and it didn't work for them
I've tried other projects and they don't work either. 

I don't get error messages, it never starts the download for the mp4, and for the edit post, it just sits on processing for hours.

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correct answers 1 Correct answer

Adobe Employee , Aug 21, 2023 Aug 21, 2023

Hi @Mac at Newmark,

 

Thank you for reaching out.

These issues should've been resolved now with the latest launch of Adobe Express.

Would you mind confirming if you're still having trouble to better assist you?

 

I'm looking forward to hearing from you.

Lyn

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Adobe Employee ,
Aug 21, 2023 Aug 21, 2023

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Hi @Mac at Newmark,

 

Thank you for reaching out.

These issues should've been resolved now with the latest launch of Adobe Express.

Would you mind confirming if you're still having trouble to better assist you?

 

I'm looking forward to hearing from you.

Lyn

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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