Adobe Express Mobile: Important updates and device requirement changes

Report · Feb 27, 2025

Hello, everyone!

We are making some updates to Adobe Express. As part of this, older versions of Adobe Express, Spark Page, and Spark Video will no longer be supported, and the minimum system requirements for mobile devices are changing.

What you need to know!

If you're using an older version of Adobe Express, Spark Page, or Spark Video, you'll need to update to the latest version and migrate your files.
Rest assured, everything you've already created will move to the new platform and remain editable and intact. Migrated work can be found in Your Stuff folder.
If your device does not meet these requirements, you will not be able to update or use the new version of Adobe Express.

Note: Migrated Spark video projects will no longer be editable but can still be downloaded. They will also be exempted from the Adobe Express storage quota.

Starting today, you may see pop-up messages about this update on your iOS or Android device.
The new app now requires at least 3GB RAM and iOS 17 or Android 10 to run.

We know change can bring questions, and we're here to help. If you have questions, please reply to this thread. If you'd like to learn more about these updates, here are some important links:

Adobe Express mobile technical requirements: Stay up-to-date with the minimum system requirements required for Adobe Express on mobile.
Adobe Express FAQ: Get answers to common questions about Adobe Express.
Adobe Express Video files, Spark Video, and Spark Page iOS updates: Get answers related to Spark Video and Spark Page.
Migrate files: Learn how to migrate files to the new Adobe Express app.
Discord: Join the Adobe Express Discord server to connect with others, get creative feedback, and share resources!
UserVoice: Visit UserVoice to request new features.

Report · Mar 15, 2025

My adobe express online do not load (on PC), I already deactivated firewalls, ereased cookies, and did the reset dance once and again, every time you make an update this program is hevier and I have more problems with it.

Report · Mar 15, 2025

These updates are stupid, instead of being able to just click text, You've added multiple clicks for EVERY process.... how does this save me time when creating anything? It makes my process so much slower. was this a requested feature? to hide all actions under like 6 buttons and have TONS of submenus?

Report · Mar 25, 2025

Subject: Adobe Express – Disappointed with the New Experience

Hi Adobe team,

I’m writing to share my frustration with the current state of Adobe Express. What was once a fast, intuitive, and smooth tool has now become confusing, clunky, and far from user-friendly. The recent updates have significantly worsened the experience.

Here are a few major issues:

1.Lack of Intuitiveness: The new interface is difficult to navigate. Simple tasks take longer, and the layout feels overcomplicated rather than streamlined.

2.iPad Still Locked to Landscape Mode: It’s 2025—why is Adobe Express still limited to landscape mode on iPad? This restricts flexibility and usability, especially for quick edits or social media workflows on the go.

3.No Option to Choose App Version: Why can’t we choose which version of Adobe Express we want to use? It’s clear that older versions still exist on the backend. Allowing users to opt in or out would be an easy feature to build. It’s frustrating to be forced into a version that doesn’t suit our workflow.

Honestly, what’s the point of pushing a less functional version without giving users a choice? Many long-time users are disappointed, and this change feels like a step backward rather than an upgrade.

I hope Adobe considers user feedback seriously and reintroduces flexibility, speed, and simplicity to the app.

Thanks,

Report · Mar 26, 2025

exactly, also adobe remove slider resolution option for exporting photo image , so quality of exporting photo get degraded.

Before this new adobe express mobile app, I was able to download photo in very high quality and high resolution (approximately 15 to 20 MB size) by slider resolution option, but in new adobe express mobile app, I can't do this.. my exporting image get very low resolution and low quality (approximately 1 MB to 1.5 MB size only)

Very disappointing update is that

Report · Mar 27, 2025

Hi @Ravi_Choudhary0746,

We sincerely apologize for the inconvenience you're facing. Images should indeed be exported at the resolution set for your project. Based on your description, it seems like the files may have been downsized to a lower resolution when they were migrated. Typically, during migration, two copies are created: one in "My Stuff" and the other in the [Originals] folder.

For us to properly investigate the issue, we would need access to both versions of the files to compare the dimensions and report the issue to our developers.

If it's easier, you can share the files with us privately here in the community, or you can reach out to our support team directly for assistance. You can contact support through this link: Adobe Support.

Please let us know which option works best for you, and we'll do our best to help resolve this!

^MM

Report · Mar 27, 2025

Sure, I am sending the file link of both copies, original one and other one,

Also I send you the resolution and size of image before update of abode express mobile app and after update.

I am facing this issue while exporting every image in png or pdf or jpg format

I am not getting that HD quality and resolution which I got before migration of data in new app.

https://new.express.adobe.com/id/urn:aaid:sc:AP:52997e34-6b3a-40e8-be8a-4f51217dbcf3?invite=true&acc...

https://new.express.adobe.com/id/urn:aaid:sc:AP:283aa033-1d81-4cc5-9f45-894a2544ef4d?invite=true&acc...

Report · Mar 29, 2025

Hello, my friend, Are you Ok? I thinking that Adobe Express is like "replacement of the Microsoft Office". It's like Canvas, but it has more things; making with AI or on pratice. It's has a lot of capacity to has others resorces of the Adobe.

You have a good work. But the app dont have otimization. And It dont have organization. The funtions would be separate like this:

1. MENU FOR PRODUTION: here will have all funtions (video, photo...).

2. MENU SOCIAL: here will have produtions of the people.

3. MY PRODUTIONS: I dont need speak about this, do I?

Maybe you can do this new update in a more well-known graphics engine that uses a more compatible and easy-to-use programming language, like C#. That way, you'll spend less resources and increase user growth. Well, I hope I helped. Bye and God bless you 😉

Report · Mar 31, 2025

Hi

@O_critico

,

Welcome to the community! Thank you so much for your valuable feedback. It’s great to hear your thoughts on how Adobe Express could be improved.

Your suggestions for better organization and optimization are really insightful.

We’d love for you to share this feedback here- https://adobe.ly/4chnDxQ as

our product team regularly reviews user ideas and suggestions.

Regards,

Tarun

Report · Mar 31, 2025

tabiat

Report · Apr 01, 2025

The removal of backgrounds/Editing has changed

It's no longer working. Edits are working/saving once you've done what you needed to
What's going on?

Report · Apr 01, 2025

Hi

@genderplay_6651

,

Thanks for reaching out! We're sorry to hear about the experience. Is it possible for you to share a screen recording of the issue you're seeing? We would be able to understand the issue and assist you better.

Regards,

Tarun

Report · Apr 08, 2025

every time I try and use the scheduler this morning I get this error message:
Sorry, something went wrong licensing your Stock assets. Please try again in a few minutes.

I am using stock assets from the adobe express library. This is so frustrating, and it is taking up a lot of time to troubleshoot and try and find alternative assets.

Please advise.

Report · Apr 08, 2025

Why are the fits not the same? Do we have to upload all the fonts? What if I don't get all my work? I really liked the previous version.

Report · Apr 10, 2025

BIG MISTAKE ... Adobe express is now trash.  It doesn't work 95% of the time and is a joke compared to the loved earlier version.  This will seriously tarnish your image as an innovative company. The person that created this hot mess should be fired.  I  can't believe you would disappoint so many people and leave them looking for a better solution.

Report · Apr 14, 2025

Hello, Amitej S, how are you? So-Sorry for not replying to Adobe Company on my email 😞

I thought it was hackers copying Adobe's email. I'm sorry.

But after all, I'm very surprised that you guys responded to my feedback. Even if it's not 100% completed feedback, I have a lot to thank you for implementing at least 1 thing into practice: there's no more messy menus, just the create tab, the tab for our items and the tab for the "Adobe users' social network" (home menu). You guys really bring tears to my eyes with happiness! There are few companies that respond to feedback properly.

I hope I've helped in some way. Send me more updates, because I'll try to stay a little updated. God bless you and good luck with this wonderful update 🙂

Report · May 20, 2025

The new application has been forced upon users, and it is highly unsatisfactory.
It no longer functions offline, and old designs cannot be used without being converted into a format that makes no sense.
Projects now take approximately five seconds to load, whereas tasks that previously required just one click now take five.
Adobe consistently mishandles updates and changes, despite claiming for years that they listen feedback. However, they not genuinely consider or implement user feedback. For years, we have expressed dissatisfaction with this new app, and now it has been imposed on everyone.

Report · May 13, 2025

The new Adobe Express app is a piece of crap. I have spent over a year building building a branding image on my YouTube channel and you eliminated the font… The layout is horrible. It's full All kinds of stuff that I don't use. And none of my legacy icons that I have created come in properly because the font has been eliminated.

It confusing to use, I can't find things that were easily laid out before. You have completely laid a huge turd with this one. Bring back the old app. It was much better.

Your attempts to improve have made it a piece of garbage

Why can't we just leave alone?

Report · May 13, 2025

Ditto! I have been using the Awesome OLD app for awhile for my youtube channel. It was user friendly and very easy to use. The NEW UPGRADED version is TOTAL GARBAGE! It's NOT user friendly by any means and the it's just AWFUL in EVERY SINGLE WAY possible. The NEW APP should be what you get if you pay for it. GIVE US THE OLD APP BACK FOR FREE USERS! I don't care if you never update the old app. Just leave it just the way it is, perfect. PLEASE BRING THE OLD APP BACK! HECK I'd pay to have the old app back. I'm going to have to find a new image creator because the NEW APP IS UNUSABLE.

Report · May 13, 2025

I just want to say finally the New App is a total effing NIGHTMARE. OK I'm done.

Report · May 20, 2025

Abysmal design. Not intuitive in the least. Do better adobe

Report · May 20, 2025

Hello @intuitive_wisdom2286.

Thank you for your feedback and we’re truly sorry to hear that the new mobile layout isn’t meeting your expectations. We’re actively working to improve the experience based on input like yours. If you have specific suggestions or pain points you’d like to share, we’d love to hear them and pass them along to our product team. Your voice helps us do better.

Thanks,

Chaimaa

Report · May 20, 2025

Undo the recent changes. Simple as that. Leave good enough alone unless making actual improvement.

Report · May 20, 2025

We are tired of gtting told the same thing time after time. You people have been saying the same thing for years.

What we want, the the old Spark back.

Web layouts do not work on mobile.

We all know nothing will change. They don't care about any feedback.

Report · May 27, 2025

Is anyone else having a difficult time with the new version of Adobe Express? IS there a way to change it back to the old version? Or is there an instructional video that takes you through how to find things? I can't find the simple commands that use to be available at my fingertips. Also the new version is terrible on an iPhone, now I have to use a computer browser because this new version isn't compatible with my phone anymore. Another huge strike. So frustrating!!!!

Report · May 27, 2025

Hey @bubbly_songbird8213, Welcome to the Adobe Express Community!!

Thanks for sharing your feedback. We totally get where you're coming from. It can be frustrating when a tool you're used to suddenly feels unfamiliar or harder to use. We want to help make things easier for you in this transition. Let us know what you're looking for; we can walk you through it or point you to a helpful tutorial.

We're here for you!