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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
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Please check that your browser supports/enables hardware acceleration, WebGL2 & WebAssembly as described in https://helpx.adobe.com/express/get-set-up/learn-the-basics/web-technical-requirements.html
Hope this helps
Abhi G