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Adobe Express on All devices

New Here ,
Oct 10, 2024 Oct 10, 2024

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I was using Adobe Express on my iPad 5 Gen, my android phone, and laptop seamlessly will all my files.  I recently got an iPad 10 and only 3 old files are on adobe express now.  How do I get all of my Adobe Express files on my iPad 10 adobe Express app.  They are all signed in on the same account.  I've uninstalled and reinstalled the app, signed in and out, and attempted to migrate from Adobe creative cloud but the files aren't there either.  My phone still has all the files stored in the drive.

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Community Beginner ,
Oct 10, 2024 Oct 10, 2024

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Hello, Realistic Fierceness!

If the files are not on the account, I would recommend a file transfer from your iPad 5 Gen to your iPad 10. If you don't know how to do this, I would recommend looking it up.

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Community Expert ,
Oct 11, 2024 Oct 11, 2024

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Hello @realistic_fierceness5C95 you are in limbo I'm afraid. Your android phone and laptop are using the new version of Adobe Express that we've had for the last year or so; your iPad is still on the previous version of Adobe Express and they do not sync or talk to each other. Files created on your phone or laptop will not appear on your iPad and vice versa. 

 

A new Adobe Express version is in development to make everything woerk together again, but we don't know when that will be generally available. 

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