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Adobe Express Save to PDF file issue

Community Beginner ,
Feb 22, 2022 Feb 22, 2022

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Hi , I created a poster by Express 1st time today.

I noticed a heavy issue its about chinese font when we saved to PDF files.

 

When u save to PNG/JPEG 

all good ! 

 

But when you saved to PDF , Chinese fonts will just become "MESSING CODE ( NO GLYPH )"

 

You can see attached file,

Left side its PNG/JPEG

Right side its PDF D: 

 

Only chinese word have this issue >_<

 

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Bug , Problem or error

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Adobe Employee ,
Feb 24, 2022 Feb 24, 2022

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Hi Rutann,

 

Sorry for the trouble. We have checked the same thing at our end. We got to know from the concerned team that this is an outage. We are keeping a close watch, though. As soon as it is resolved, we will share the update. Thank you for being so patient. 

 

Thanks,

Manmeet

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New Here ,
Aug 28, 2022 Aug 28, 2022

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Hello, 

I also encountered the same problem, exporting pdf files, the Chinese text will become square, this problem is still not solved, I am a paid subscriber, I hope you solve this problem quickly.

Thank you 

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