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Adobe Express subscription

New Here ,
Apr 01, 2023 Apr 01, 2023

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Hi everyone,

 

I am paying a monthly instalment but I have this issue in the last 7 days. When I am openong the mobile  app of adobe Express.

 

The mobile app show me a notice that I am a free user and I cannot edit my projects. However, the PC version is fine .

 

Please assist.

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New Here ,
Apr 01, 2023 Apr 01, 2023

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Same problem here - how can we solve this? 

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New Here ,
Apr 01, 2023 Apr 01, 2023

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I came here for the same reason - have lost access to certain projects and can't access certain 'premium' photos that I could before. I have CC All Apps plan so no idea what's going on.

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Community Beginner ,
Apr 01, 2023 Apr 01, 2023

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Same problem on my iPhone! Please fix. 

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Community Beginner ,
Apr 02, 2023 Apr 02, 2023

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Hi there! I'm sorry to hear that you're experiencing issues with your Adobe Express app. It sounds like you may need to contact Adobe support to resolve this issue.

You can try restarting your device and checking if the issue persists, but if it does, then it's best to reach out to Adobe's customer support team. They can help you troubleshoot the issue and provide you with the necessary steps to resolve it.

You can contact Adobe support through their website or through the app itself. They have a dedicated support team that can assist you with any issues or concerns you may have with their products.

I hope this helps! Let me know if you have any other questions.

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