• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Express syncing issues

Explorer ,
Jul 19, 2023 Jul 19, 2023

Copy link to clipboard

Copied

The web and app version have no sync functionality for me at all. I have tried both ways; creating projects on mobile, not synced to the web client; creating project on web, not syncing to the mobile client. It worked a few months back for a project I made, but I have since deleted it on the desktop version, but it has stayed on the mobile version permanently and I can't delete it there.

- I have quadrupled checked that both devices are on the same account

- I have uninstalled the mobile client, cleared the cache, e.t.c.

- I have waited two weeks for my project file to sync

- I have heard about some sort of sync over wifi feature, but can not locate such a setting in the mobile or web versions of the app.

The web and app version have no sync functionality for me at all. I have tried both ways; creating projects on mobile, not synced to the web client; creating project on web, not syncing to the mobile client. It worked a few months back for a project I made, but I have since deleted it on the desktop version, but it has stayed on the mobile version permanently and I can't delete it there.

- I have quadrupled checked that both devices are on the same account

- I have uninstalled the mobile client, cleared the cache, e.t.c.

- I have waited two weeks for my project file to sync
- All my software is up to date

- I have heard about some sort of sync over wifi feature in other posts, but can not locate such a setting in the mobile or web versions of the app and they are from a few months back.

Devices: Windows 10 PC with Chrome; Pixel 6 with Android 13.

 

So, any suggestions guys? Or wait a few months until the software is finished cooking?

TOPICS
Android

Views

136

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 20, 2023 Jul 20, 2023

Copy link to clipboard

Copied

I am having the same issue in addition to not being able to resize an imager lower than 25%.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 20, 2023 Jul 20, 2023

Copy link to clipboard

Copied

In reference to the setting. I selected the cogwheel and under Account there should be an option "Sync Projects" with a button to toggle on and off. I can tell you that it doesn't make a difference anyhow. My projects are not syncing since June.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 20, 2023 Jul 20, 2023

Copy link to clipboard

Copied

LATEST

Damn, sounds like got it worse than me. Sorry to hear it. I really wish that there was an option for local syncing, it seems like the cloud always has problems.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines