Adobe Express syncing issues

Report · Jul 19, 2023

The web and app version have no sync functionality for me at all. I have tried both ways; creating projects on mobile, not synced to the web client; creating project on web, not syncing to the mobile client. It worked a few months back for a project I made, but I have since deleted it on the desktop version, but it has stayed on the mobile version permanently and I can't delete it there.

- I have quadrupled checked that both devices are on the same account

- I have uninstalled the mobile client, cleared the cache, e.t.c.

- I have waited two weeks for my project file to sync

- I have heard about some sort of sync over wifi feature, but can not locate such a setting in the mobile or web versions of the app.

The web and app version have no sync functionality for me at all. I have tried both ways; creating projects on mobile, not synced to the web client; creating project on web, not syncing to the mobile client. It worked a few months back for a project I made, but I have since deleted it on the desktop version, but it has stayed on the mobile version permanently and I can't delete it there.

- I have quadrupled checked that both devices are on the same account

- I have uninstalled the mobile client, cleared the cache, e.t.c.

- I have waited two weeks for my project file to sync
- All my software is up to date

- I have heard about some sort of sync over wifi feature in other posts, but can not locate such a setting in the mobile or web versions of the app and they are from a few months back.

Devices: Windows 10 PC with Chrome; Pixel 6 with Android 13.

So, any suggestions guys? Or wait a few months until the software is finished cooking?

Report · Jul 20, 2023

I am having the same issue in addition to not being able to resize an imager lower than 25%.

Report · Jul 20, 2023

In reference to the setting. I selected the cogwheel and under Account there should be an option "Sync Projects" with a button to toggle on and off. I can tell you that it doesn't make a difference anyhow. My projects are not syncing since June.

Report · Jul 20, 2023

Damn, sounds like got it worse than me. Sorry to hear it. I really wish that there was an option for local syncing, it seems like the cloud always has problems.