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Blurry Express Exports

New Here ,
Nov 20, 2023 Nov 20, 2023

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Hi everyone, 

I am trying to print a banner from Vistaprint from what I've created on Adobe Express. The banner size is 1.7ft by 3ft so I made my template on Express 3456px by 2560px which is the exact pixel amount for that specific banner size. However, when I add the PNG file to Vistaprint and I zoom in, it's blurry. Yet, in Adobe Express it is crystal clear. I also tried to convert it to an SVG file which just distorted my image. Am I missing something? 

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Adobe Employee ,
Feb 16, 2024 Feb 16, 2024

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Hi @Olivia33742507retp,

 

Sorry to hear about it and for not helping you earlier.

 

Is it blurry after downloading from Adobe Express? Can you share a screenshot of the banner when you open it on your device?

 

I use the exact resolution (3456px by 2560px) for a banner and download it as PNG. I also convert it to SVG here: https://adobe.ly/49DN8qm. For both files, there’s no blurriness.

 

Can you try to convert your banner to SVG through the link above? Do you see a difference?

 

Tell us how it goes.

 

Thanks,

Winnie

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