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Business Instagram account won't link to scheduler without a Facebook account, I don't have Facebook

Community Beginner ,
Jun 23, 2022 Jun 23, 2022

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I have a business Instagram that I would like to link to the new scheduler feature, however, I do not have a Facebook account. When I attempt to link to Instagram, a Facebook login pops up, not an Instagram login. I attempted to switch my account profile to personal and it would link, but after I switched it back to business it did not update in the scheduler and it did not work. Thank you!

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correct answers 1 Correct answer

Adobe Employee , Jun 23, 2022 Jun 23, 2022

Hi Jesamie,

 

I'd like to inform you that, for linking an Instagram business account to a scheduler, the user must be an Admin of a Facebook Business Page for an entire week to be able to connect an Instagram Business Page to the Facebook Page. This is as per Instagram/Facebook Guidelines.

 

 Please check the following articles for more details:

...

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Adobe Employee ,
Jun 23, 2022 Jun 23, 2022

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Hi Jesamie,

 

I'd like to inform you that, for linking an Instagram business account to a scheduler, the user must be an Admin of a Facebook Business Page for an entire week to be able to connect an Instagram Business Page to the Facebook Page. This is as per Instagram/Facebook Guidelines.

 

 Please check the following articles for more details:

 

Let us know how it goes.

 

Regards,

Amitej

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Community Beginner ,
Jun 23, 2022 Jun 23, 2022

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Thank you for your response. So, to be clear, there is no option for users who do not utilize Facebook. Got it.

Take care,
Jesamie

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Community Beginner ,
Jun 28, 2022 Jun 28, 2022

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Hi Amitej, 

If a solution becomes available, outside of requiring facebook, I'd love to hear about it.

 

Take care,
Jesamie

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Adobe Employee ,
Aug 05, 2022 Aug 05, 2022

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 Hi Jesamie,

 

According to Facebook policy, all Instagram business accounts must be connected to a Facebook Page.

To connect an Instagram Business account to Content Scheduler, the user needs to connect it via a Facebook account, one that includes the Instagram and Facebook page. This is how the Instagram API functions.

 

However, another solution is to link the Instagram profile to Content Scheduler as a "Personal/Creator" profile, but then all the posts would be published through the mobile app.

 

Let us know if it helps.

 

Thanks,

Amitej

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New Here ,
Nov 21, 2022 Nov 21, 2022

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Hi Jesamie, I have the same problem. Can you confirm that being admin for an entire week will fix the problem?

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New Here ,
Dec 20, 2022 Dec 20, 2022

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Honestly, I'm annoyed by the need to link my Facebook account to my Instagram. I don't want my Facebook relatives to freely view my IG profile. I want to restrict their access to this. But Meta shoves FB everywhere, even though FB is losing its popularity. I thought there would be a way in this thread to bypass the bindings of IG to FB. But no, it's useless. So I'd rather continue to promote my business page by purchasing subscribers on famoid.com. It's more convenient than setting up stupid Facebook ads. You can also try it like me. Maybe later we can add a scheduler feature in a different way.

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Adobe Employee ,
Dec 28, 2022 Dec 28, 2022

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@laurab47464153@Alex27652376e30yThanks for sharing this. The reason why you may not be able to see the Facebook page appear as an option to connect could be that you haven’t yet given Adobe Express publishing permissions to the Facebook page.

 

Could you provide the following steps below?

Let's head to your Facebook Business settings:

Facebook - Business integrations →

From here, click on 'Adobe Express' - View & Edit, and then check if all Pages/everything is ticked correctly in all areas. The next step is to head to the Adobe Express Schedule, and from here, if you select Setup in the Publish area, connect to the Facebook page. This should fix the issue. Feel free to write us back with the results. 

 

Thanks 

Manmeet

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New Here ,
Dec 28, 2022 Dec 28, 2022

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@Alex27652376e30y this process annoying me too. I really don't want to use fb account because I don't use it anymore and it's dated. Anyway I was forced to link my instagram account to my old fb to connect at the adobe express schedule properly. 

@Manmeet2016 It wasn't the right solution to my case but thanks for replying. The problem was that I had created a "creator" and not a "business" account for instagram. Out of ignorance I thought there were two options: private and business/creator. Reading more carefully I discovered that there are three options. I leave this answer for anyone who will have the same problem as me. 

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New Here ,
Jan 20, 2023 Jan 20, 2023

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Hi there,

I have a question related to this discussion. I hooked up my business account of Adobe with our business Instagram and Facebook. But I'm not able to schedule any instagram posts. One of the notifications is that the post requires the Mobile app, however I can't log into my Adobe Business account on my phone. Is there any way to schedule an Instagram Post without needing the Mobile app? 

Thank you,

Amber

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