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Can't apply brand

New Here ,
Dec 08, 2023 Dec 08, 2023

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Hi there 

I set up my brand on the laptop and now on my phone I clicked on "Apply brand" or "choose brand", however my newly built brand is not shown. Why is my brand not showing? I can't set up the brand on the phone...

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Collaboration , Desktop Web , Exporting and Sharing , iOS , Performance , Social Media

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Community Expert ,
Dec 08, 2023 Dec 08, 2023

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The mobile app is actually a bit different than the web app for now. The mobile app still runs on the old system while the webapp is the new one. So, temporarily you will find discrepencies between the two, including the ability to apply brands.
Fortunately the new mobile app is at the end of its beta developpement and will probably released very soon, although we don't know the date yet.

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