• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Can't connect to Meta platforms

Explorer ,
Mar 12, 2024 Mar 12, 2024

Copy link to clipboard

Copied

So, I have multiple Instagram and Facebook pages. All of them have been set up as business pages, check all the marks that would allow for connecting to Express.

 

However, the following things happen:

 

  • Facebook - either doesn't let me choose the page, or let me choose among one page and the FB groups I'm a part of;
  • Instagram - I managed to connect it last year with one profile, with frequent demands to renew the token. Up until this January, where renewing kept giving error. I deleted the connection, and redoing it still gave error. If I do it know, it gives a bad gateway.

 

Drives me nuts, since the new addition today for multiple accounts and pages. And I can't find a solution, tried to totally disconnect my Meta account from Adobe and then reconnect it from scratch but no luck. And I can't find anything about it. 

 

EDIT: of course, as soon as I posted this, I figured it out: I opened the phone Facebook app, tapped settings, tapped on Business Integrations, deleted the integration with Adobe Express, and then reconnected everything in Adobe Express on PC.

TOPICS
Integrations , Scheduler , Social Media

Views

113

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 13, 2024 Mar 13, 2024

Copy link to clipboard

Copied

LATEST

Hello, with your edit are you now able to set up for multiple accounts? it was announced yesterday that connection and publishing to multiple accounts direct from Adobe Express is available, so hopefully you should be alright now 👍🏼

MultipleAccounts.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines