• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Can't create from library templates in iPadOS app

Community Beginner ,
Dec 12, 2022 Dec 12, 2022

Copy link to clipboard

Copied

I created some custom templates I'd like to use and saved them in my library. When I'm accessing Adobe Express from a browser on my desktop computer, I can easy create a new project from the library templates. I can do this both by selecting the "Create New" button and then "From Your Templates" or by navigating to the library, selecting the template, then "Create New".

 

However, when I select the "Create New" button on iPadOS and navigate to the templates in my library, I get an error that says "This Creative Cloud Library does not contain any of the appropriate items". I know the templates are actually there and work to create new projects because I can do it on my desktop. I can't use the templates at all on my iPad because if I try to use my browser, it reroutes me to the app where it won't work.

 

Right now I have to do a workaround where I have to go to my desktop, create the new project from my template, then go back to my iPad to edit it.

 

Surely it isn't meant to be this cumbersome. Is this a bug, missing feature, or is there some other way to create a new project from a library template on an iPad?

TOPICS
Problem or error

Views

105

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 11, 2023 Jan 11, 2023

Copy link to clipboard

Copied

LATEST

Hi @okapia,

 

Thank you for reaching out, and apologies for the delayed response.

 

Personal template creation and viewing are presently only supported by the desktop version of Adobe Express. However, the app may have the capability in the future to do this as we are continuously trying our best to improve Adobe express and find it an excellent feature idea.

 

We'd like you to publish this here to gain more exposure from our community and developers to be featured.

 

Many thanks,

~Lyn 🙂

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines