Can't share access with collaborator in Express

Report · Jul 24, 2023

Trying to invite someone to collaborate on a video project in Express. Other person keeps getting a a message saying "Unable to open document." I tried sharing by putting her email in there, then also tried by emailing her the link to share. Neither worked.

Report · Aug 25, 2023

Hi @Kurt31272195mwyf,

Thank you for reaching out and sharing your concerns. We've recently implemented updates to address issues.

Could you kindly confirm if you're still facing this problem?

I'm here to help and looking forward to hearing from you.

-Lyn