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Can't share access with collaborator in Express

New Here ,
Jul 24, 2023 Jul 24, 2023

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Trying to invite someone to collaborate on a video project in Express. Other person keeps getting a a message saying "Unable to open document." I tried sharing by putting her email in there, then also tried by emailing her the link to share. Neither worked. 

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Adobe Employee ,
Aug 25, 2023 Aug 25, 2023

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Hi @Kurt31272195mwyf,

Thank you for reaching out and sharing your concerns. We've recently implemented updates to address issues.

 

Could you kindly confirm if you're still facing this problem?

 

I'm here to help and looking forward to hearing from you.

-Lyn

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