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Cannot add personal fonts

New Here ,
Sep 11, 2023 Sep 11, 2023

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Ever since the new update, I haven't been able to add any fonts to my Brand outside of the already provided fonts by Adobe.  You used to be able to upload your own font files, I don't see that option anymore. 

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Desktop Web , Performance

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Adobe Employee ,
Sep 18, 2023 Sep 18, 2023

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Hi @BriAna32217307ktbh,

 

Thank you for reaching out.

I understand your concern. Based on your account information, it appears you're using an Enterprise account. For Enterprise users, the admin manages the ability to upload custom fonts through the Admin Console. As an individual user, you won't see the "Upload" option for fonts. Please contact your organization's admin to upload the fonts you need.

 

If you have any more questions or require further assistance, please don't hesitate to ask, and if you feel this has helped answer your question, please consider marking this thread as the correct answer. It may help other community members with the same question and inform them that a correct answer is available. 

 

Thank you for your continued support ❤️ .

Lyn 🙂

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New Here ,
Sep 27, 2023 Sep 27, 2023

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Unable to upload new fonts into brand or select fonts already uploaded into brand.

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Adobe Employee ,
Sep 28, 2023 Sep 28, 2023

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Hi @BriAna32217307ktbh,

 

Thank you for reaching out.

I understand your concern. Based on your account information, it appears you're using an Enterprise account. For Enterprise users, the admin manages the ability to upload custom fonts through the Admin Console. As an individual user, you won't see the "Upload" option for fonts. Please contact your organization's admin to upload the fonts you need.

 

If you have any more questions or require further assistance, please don't hesitate to ask, and if you feel this has helped answer your question, please consider marking this thread as the correct answer. It may help other community members with the same question and inform them that a correct answer is available.

 

Thank you for your continued support.

Lyn

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