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Cannot download file in Adobe Express due to Licensing issue but won't tell me which asset

New Here ,
Sep 03, 2025 Sep 03, 2025

Screenshot 2025-08-28 154814.pngScreenshot 2025-08-28 150740.png

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Community Expert ,
Sep 03, 2025 Sep 03, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">
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Adobe Employee ,
Sep 03, 2025 Sep 03, 2025
LATEST

Hi @defaultbazwpa0hswln 

 

Sorry for the incovenience. Based on the logs associated with your account, the licensing issue relates to an asset that looks like

AbhiGADBE_0-1756961629662.png

It had been removed from the Stock library due to licensing issues. You will have to replace or delete it, in order to be able to download.

 

Thanks

Abhi G

 

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