Cannot save file. Sorry, we were not able to license all stock content.

[mason3274472623h1]

I am trying to save a video file, but get this error, no image is marked with an failed icon so I don't know which on it is, I also have a premium account, so this should not  be happening.

[mason3274472623h1]

I dont' know that hte F is going on, after deleting all the scenes it's still giving me the same message.  Must be a bug in Express.... I am using a youtube template called "Multicoloured Photo Scrapbook youtube"

[David__B]

Hi @mason3274472623h1

Sorry to hear about your difficulties. Please reach out to our support directly for the next step. They can be reached via 

https://adobe.ly/4cLPrK7

Thanks,
Dave

[Abhi.G @ ADBE]

@mason3274472623h1 

Something's wrong with the group photo in that template. Once you delete or replace it, donwload works for me. I've notified the template team.

Sorry for the trouble.

Abhi G

[DoubleSupercool]

Same issues. Basic template. Worked two weeks ago. Now can't licence elements. Paid account.