• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Cant open original file

New Here ,
Aug 17, 2023 Aug 17, 2023

Copy link to clipboard

Copied

Since the update I can't open or edit or convert my document that I am halfway through completing. Please help.
TOPICS
Performance

Views

60

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 31, 2023 Aug 31, 2023

Copy link to clipboard

Copied

LATEST

Hi @Jessica31727702h5f0,

 

 

Apologies for the late response and also for the frustration & difficulties you faced with the new Adobe Express.

 

We've been working on improving the app experience and have come up with updates that might help you with these issues. I'd suggest you go through this announcement post: https://community.adobe.com/t5/adobe-express-discussions/updates-for-the-new-adobe-express-as-of-aug... and follow the steps for Migrating all folders & files issue and also Webpage Conversion issue.

 

Let us know if it helps.

 

Thanks!

Amitej

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines