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Download Error

New Here ,
Dec 05, 2023 Dec 05, 2023

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Hello, This is an ongoing issue with this project. I cannot download. I have removed everything, down to a blank page and cannot download it.
TOPICS
Desktop Web , Exporting and Sharing

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Adobe Employee ,
Feb 29, 2024 Feb 29, 2024

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Hi @default32111316cwh5sg,

 

Thank you for your patience. You can find the expired asset by searching for the asset ID.

You'll have to click on the asset to find an asset ID. On the left panel, you'll see an information sign "i" Once you click on it, you can check if the ID matches the one on your error message:

#626066231, 509906524, 509907888

 

Here is an example:

 

O Bac 
Image 
Resize 
Theme 
x 
Coloured pencil Sketch Of stag 
By: Layerform 
Source: Adobe Stock 
Asset ID#: 6102975T 
Adobe Stock licenses and usage terms 
kground color 
Align 
Page 1 / 1 - Add title 
Generative fi

 

I hope this helps. We're here to help, so please feel free to reach out if you have further issues.

 

^Lyn

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