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ERROR EN ADOBE EXPRESS

New Here ,
Aug 14, 2023 Aug 14, 2023

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Hola 👋 Hace unos dias comente en el PlayStore sobre esta app. Estoy pagando y tengo problemas al abrirla. La uso un tiempo y comienza a decirme que la app no responde. Me aconsejaron que borrara el cache de a app, pero aun continua haciendolo.

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Adobe Employee ,
Aug 22, 2023 Aug 22, 2023

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Hello @CDD FDR,

 

We understand how frustrating it can be to encounter performance issues while working in Adobe Express. Would you mind checking if all of your projects are synced online by navigating to the Adobe Express website on a computer?

 

If yes, kindly try deleting the app, restarting your device, and then reinstalling Adobe Express to check if it helps.

 

If the problem persists, kindly share more details, like the exact device make/model, the version of the OS/Adobe Express installed, details about the workflow when you encounter this problem, and a screen recording (https://support.google.com/android/answer/9075928?hl=en) of the problem, so we can better assist you.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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