Error: Publish API Response: 500 Internal Server Error

[StevenBayless]

I am trying to publish a webpage that I created in Adobe Express but keep getting this error message.  I click Share, Publish to Web and Create Link.  It says it is Publishing for a few seconds and gives me the error message.  Any ideas?

[Crystal305796542j4s]

Get Outlook<>
for iOS<>

[Jill30812741o6ro]

What does Outlook have to do with this? 

[Jill30812741o6ro]

I am having the same issue today. Adobe Help was no help at all.

[StevenBayless]

I found out why it wasn't working for me.  The learning institution I am employed by has put restrictions on sharing links from outside sources.  I discovered I was unable to publish my project because of these restrictions.  Unfortunate because we buy into the Adobe ecosystem yet can't use some of their applications.  Adobe Express is great and has features I have not found in other programs.

[Jill30812741o6ro]

OK, thanks.

[Gian_LO_FI]

Where do I get off this restrictions. Coud you please guide me solving this problem, this is a issue that must be solved by adobe Team.

[MartinToth Ltd]

1. I'm having the same problem in adobe express. I get an error : Publish API Tesponse: 500 Internal Server error. 
   what can I do?

[StevenBayless]

Hello Martin,

If you are using an enterprise license to access Adobe products, I would suggest you contact your IT department to find out who administers your accounts.  I was unable to make any headway with this and still have limited use of Express.  I was told that the restrictions might be lifted in the future.

[Tarun Saini]

Hi 

@MartinToth Ltd

Welcome to the community! Are you still encountering this error? If so, can you please let us know which platform you are getting it on? Is it on the desktop web or mobile? What troubleshooting steps did you follow?

We're here to help, just need some info.

Regards,

Tarun