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Feature: Connecting to multiple accounts per social handle.

New Here ,
Jul 19, 2022 Jul 19, 2022

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I have several clients that each have their own set of social media profiles. I want to use Adobe Express to create and send posts but currently, I can only add one profile for each social media channel. Is there a way to add more than one profile for each channel?

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correct answers 1 Correct answer

Adobe Employee , Jul 19, 2022 Jul 19, 2022

Hi there,

 

Thanks for writing to us.

I'd like to inform you that, as of now, the scheduler has the ability to post from only one account. Adding more than one profile for each channel in the scheduler is something we are looking into. I'll keep you posted once we have an update.

 

We appreciate your feedback and patience as we work to grow this new app together, as this is just the beginning!

 

Regards,

Amitej

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correct answers 1 Pinned Reply

Adobe Employee , Mar 20, 2023 Mar 20, 2023

Hi @Tricia28896578txo5,

 

Thank you for reaching out, and we're sorry your having difficulties connecting your Instagram account to the scheduler.

 

On the Adobe Express Scheduler, please disconnect from Facebook if connected and follow the steps on this video here before you follow the connection steps here, to "Connect to Instagram for Business,".

Please note that the Instagram account and Facebook page must be a business account/page for this to work.

 

We're here to help and looking forward

...

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Adobe Employee ,
Apr 11, 2023 Apr 11, 2023

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Hi @GilmourB,

 

Thank you for flagging this. I haven't been aware of it, but I feel this might happen when the page is being updated.

I will keep an eye on this for you.

 

Lyn

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Community Beginner ,
Mar 22, 2023 Mar 22, 2023

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Hello Andy, Any way you can fast track this? We previously used ContentCal which you brought out, but features have been cut right back! I think you need to ensure this is Adobe priority! It is affecting alot of companies. Mid year is a long time.

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New Here ,
Mar 22, 2023 Mar 22, 2023

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I totally understand @AMS Marketing  - we're doing what we we can and it is a priority , but it does take time to build. 

 

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Community Beginner ,
Jun 12, 2023 Jun 12, 2023

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Any update on the above yet?

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Community Beginner ,
Jun 12, 2023 Jun 12, 2023

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Any update on all the features ContentCal had yet?

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New Here ,
Dec 15, 2022 Dec 15, 2022

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Glad to see this being worked on, but unfortuneatly for us, it is a show stopper. You support "multiple brands." But, that by default should mean multiple brand STREAMS. So... we're a small startup, not quite yet off the ground, and we have basically a few side brands we're distributing to extend runway. With Premium, I can make multiple brand kits... but, I cannot post to anything but our main company's social streams. I think I'm just repeating the obvious. Sadly.... we need this like yesterday (like everyone else in the world).

 

It'd be great, and fair, to have a base single brand Express, then add extra brands for small additional fees. Even cooler then, is being able to have one schedular for all of them, and of course filter as you do now - but, by each connected "brand" i.e. more accounts. Anyway... just here to say +1 and pleeeaaassseeee... TBH I gotta go try the Canva schedular, though already I hate Canva. Yea! Good luck! Hope to see this sooooon. And, happy new year!

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Community Beginner ,
Jan 17, 2023 Jan 17, 2023

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It is super disappointing that you are withdrawing ContentCal before getting all the functionality moved over. My marketing operation covers lots of brands across our business, so Express just doesn't work for us as it's limited to one channel per Social. Also, I note that there is no 'approval' process in Express which we used for EVERY post in ContentCal.

 

Altogether a disappointing and botched transition.

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New Here ,
Feb 04, 2023 Feb 04, 2023

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Having multiple profiles available on different channels is also crucial to our business. 

I came across Express in my Adobe subscription but disappointed that I can't utilize this app until this option is available. I will have to seek other alternatives.

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New Here ,
Mar 11, 2023 Mar 11, 2023

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I have two separate Instagram Business accounts, each tied to its own respective FB page.

 

The scheduler lets me refresh my connection and swap between connected Insta accounts, but when I do a scheduled post while connected to each, the calendar grid view will seem to default to only one of my accounts.

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Adobe Employee ,
Mar 14, 2023 Mar 14, 2023

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Hi @Michelle Francine,

 

Thank you for reaching out.

I have moved your post to this thread which answers your question.

Thank you for being part of the Adobe Express community, and we are here to help should you have further questions.

 

Many thanks,

Lyn

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Enthusiast ,
Jan 06, 2023 Jan 06, 2023

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Schedule looks promising, but can I setup different clients, each with their own social media accounts?

 

If not, I suppose Schedule could be helpful for my own business, but isn't very competitive with other Hootsuite type competitors.

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Adobe Employee ,
Jan 09, 2023 Jan 09, 2023

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Hi @SC-Agency, The feature that you've mentioned about having the ability to schedule projects to multiple social media accounts is something that we're working on. Once it gets live, we'll let you know.

Till then, we appreciate your support and patience. 

 

Best,

Amitej

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Guest
Jan 10, 2023 Jan 10, 2023

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Is this likely to be available before Content Cal closes in March? If not, I am going to have to find an alternative scheduler as I need to be able to schedule to more than one account on each platform

 

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New Here ,
Feb 08, 2023 Feb 08, 2023

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My agency really needs to know the answer to this too. Can't you just rebadge ContentCal as it is so agencies can carry on using it for their clients. We really need more notice so we can brief our clients about using a new dashboard.

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New Here ,
Feb 09, 2023 Feb 09, 2023

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Greetings. This is a must have for agency/marketing/social managers and creators and would be great to see before content cal eclipses. 

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New Here ,
Feb 10, 2023 Feb 10, 2023

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My agency has spoken to someone from Adobe who has confirmed that the dashboard will not be ready for agencies and SMs to manage multiple clients by the time they kill off ContentCal. So this is your 6 week warning to find an alternative asap.

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Adobe Employee ,
May 31, 2023 May 31, 2023

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Hi Guys,

Let's share our support and love for this feature to be finally implemented by VOTING if you haven't already. ❤️

This will help us get more exposure to highlight its importance to our developers.

 

Thank you all in advance for contributing and supporting Adobe Express to improve.

 

Lyn 🙂

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New Here ,
Aug 07, 2023 Aug 07, 2023

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Hello everyone! My question is very simple: In Adobe Express is possible connecting only 5 social accounts, no more, right?
If I have 2 account Instagram and 3 Account Linkedin (1 profile and 2 Company Pages), it isn't possibile connect all.
Do you have a solution?
Thanks.

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Adobe Employee ,
Aug 23, 2023 Aug 23, 2023

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Hi @Emanuela G.,

 

I have moved your post to this thread. 

The post that is marked as correct will answer all your questions.

 

Lyn

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Contributor ,
Oct 17, 2023 Oct 17, 2023

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any update on this problem from Amitej S  Adobe Employee , Jul 19, 2022

Corporate photographer based in Calgary, Canada and Oviedo, Spain. Making portraits, architectural, industrial and advertising photography for national and global brands.

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Participant ,
Jul 03, 2024 Jul 03, 2024

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LATEST

Have there been any development on the question of users looking to set up multiple profiles to enable them to manage social media campaigns for clients? The 'Answer' below was posted in July 2022, saying it was a priority feature and all would be notified when it was in place - but we are now pretty much 2 years on and I have not seen any updates?

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