• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

HELP ADOBE SPARKS CREATOR

New Here ,
Dec 23, 2021 Dec 23, 2021

Copy link to clipboard

Copied

Good evening, I hope you can help me. I have an Adobe Sparks project created with the email of a former colleague. This mail was deactivated, but she was the "owner" of the project. How can I publish it with the new changes without your email? Can I become the master of the project? Thanks so much for the support. Riccardo.

Views

238

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Dec 23, 2021 Dec 23, 2021

Hi Riccardo,

 

Thanks for reaching out. Unfortunately, there is no way to recover it from a deactivated account. No way unless that project was shared with you and you were able to duplicate and republish it. 

 

Thanks

Manmeet

Votes

Translate

Translate
Adobe Employee ,
Dec 23, 2021 Dec 23, 2021

Copy link to clipboard

Copied

LATEST

Hi Riccardo,

 

Thanks for reaching out. Unfortunately, there is no way to recover it from a deactivated account. No way unless that project was shared with you and you were able to duplicate and republish it. 

 

Thanks

Manmeet

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines