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1

i am trying to add .ai files into express and it does not open.

New Here ,
Nov 29, 2024 Nov 29, 2024

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I have uploaded a .ai file into the adobe express. But when i try to open it, it just keeps loading for ever. 

 

Can someone share whats the best way to work with .ai files in adobe express? 

Screen Shot 2024-11-29 at 15.04.42 PM.pngexpand image

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Desktop Web , Image Editor , Quick Actions

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Community Expert ,
Mar 06, 2025 Mar 06, 2025

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Hello, I'd try opening another .ai file to check if it's a file specific problem. If it is, I'd try copying the objects/assets in that file and paste them into a new .ai file and see. 

Checking this video about using .ai files in Express might also be helpful: https://www.youtube.com/watch?v=7SFGyRNmL_k 

Happy designing!

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