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Import content not working overall

Participant ,
Jan 01, 2025 Jan 01, 2025

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I am not able to import several formats, in any format, in any menu, new, old or generated, latest Adobe Express. Anyone else?

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TOPICS
Collaboration , Exporting and Sharing , Generative AI , Image Editor , iOS , Multi-Page , Performance , Quick Actions , Scheduler , Social Media , Subscription , Video

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Adobe Employee ,
Jan 02, 2025 Jan 02, 2025

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Hi 

@ElizabethOOOG

,

Thanks for reaching out! We're sorry to hear about this. Would you be willing to share the screen recording of the issue? Which platform are you using? Is it happening on both desktop and mobile? 

 

We're here to help, just need some info.

 

Regards,

Tarun

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Participant ,
Jan 08, 2025 Jan 08, 2025

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LATEST

Thank you for the reply Tarun. Fixed overnight. I beleive it was just a "glitch" and bad timing. I'm guessing I was working at an inopportune time, perhaps an end-of-year adobe maintenance issue. Last year I had a simular weird issue.

Thanks

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Community Expert ,
Jan 02, 2025 Jan 02, 2025

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As @Tarun Saini has suggested, provide more details including:
1. What browser you're using and version.
2. Platform.
3, Steps you're going through.
4. Errors/messages that pop up.
And include screenshots.

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