Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Import content not working overall

Participant ,
Jan 01, 2025 Jan 01, 2025

I am not able to import several formats, in any format, in any menu, new, old or generated, latest Adobe Express. Anyone else?

Okay
TOPICS
Collaboration , Exporting and Sharing , Generative AI , Image Editor , iOS , Multi-Page , Performance , Quick Actions , Scheduler , Social Media , Subscription , Video
110
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 02, 2025 Jan 02, 2025

Hi 

@ElizabethOOOG

,

Thanks for reaching out! We're sorry to hear about this. Would you be willing to share the screen recording of the issue? Which platform are you using? Is it happening on both desktop and mobile? 

 

We're here to help, just need some info.

 

Regards,

Tarun

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jan 08, 2025 Jan 08, 2025
LATEST

Thank you for the reply Tarun. Fixed overnight. I beleive it was just a "glitch" and bad timing. I'm guessing I was working at an inopportune time, perhaps an end-of-year adobe maintenance issue. Last year I had a simular weird issue.

Thanks

Okay
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 02, 2025 Jan 02, 2025

As @Tarun Saini has suggested, provide more details including:
1. What browser you're using and version.
2. Platform.
3, Steps you're going through.
4. Errors/messages that pop up.
And include screenshots.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines