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Issue uploading photos edited in photoshop , into creative express.

New Here ,
Jan 11, 2022 Jan 11, 2022

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so i can download immages off the tinerweb that have been edited and created in photoshop, but when i try to edit them myself they wont upload afterward, even if i changwe to the file to jpg or pdf or anything it still wont upload. the photos i save from the internet will upload fine, but once thye pass thre photoshop they no longer are able to upload. Thanks

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New Here ,
Jan 11, 2022 Jan 11, 2022

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I also tried running the photoes threw google photo and that didnt work either.

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Adobe Employee ,
Jan 12, 2022 Jan 12, 2022

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Hi there,

 

Sorry about that. Not what we want to hear. Things should be working better than that. Would you be able to clear cache and try again with the incognito/private mode on the browser you are using? Also, try using a different browser. Let us know if this works. We are here to help.

 

Thanks,
Saquib

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Community Beginner ,
Jan 24, 2022 Jan 24, 2022

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I've tried on sepearte browsers i should have mentioned that. I just tried clearing the cashe of safari and chrome. No luck.

 

Sorry our class got canceld last week, or i would have tried your sugestion sooner. Thankyou for any help you can offer.

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Adobe Employee ,
Jan 25, 2022 Jan 25, 2022

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Hi quinton22814394m5in,

 

We're sorry to hear that you have run into this issue. Would you be able to try again on another network/wifi?

 

Thanks,
Saquib

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Community Beginner ,
Jan 25, 2022 Jan 25, 2022

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Tried all of that, Its a problem between PhotoShop and adobe spark. Nobody els is having this problem? 

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Community Beginner ,
Jan 25, 2022 Jan 25, 2022

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im a fool. i had just been saving my photoshop immages, instead of exporting them to a file. My filesd have sucsessfully been uploaded. i just needed to export, not save.

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