Keeps freezing with error message popping up "You're Offline" when I'm not

[susannahg4825877]

I'm online and logged into Creative Cloud.

I can browse through features but every time I try to alter a template the "You're Offline" error message comes up. I most definitely am online. 

Also, the program is full of other bugs. 

[hughmcg]

Same here. Big pain - come on Adobe - can't you get this fixed?!!

[Neelamk]

Hi @hughmcg, @susannahg4825877,

We are sorry for your difficulties. Please try using a different browser and let us know if it works; please try clearing the cache/cookies of the browser. Please share a screenshot of the error to investigate further.

We are here to help you.

Thank you,

Neelam

^NK