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Large and important project, all my own assets, will not download

New Here ,
Mar 30, 2024 Mar 30, 2024

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I have put together a long but simple slideshow. All my own digital images with in and out animations with a starting and ending text.

 

It will not download in any browser I have used. I have tried all the usual clear the cache and cookies, etc.

 

I have a solid connection and over 100 mbps download speed.

 

After many hours on this project, it won't compile and download. It always does the same thing. Goes to 20%, stalls, and then I get the standard Download Failed, try again, message.

 

I have to get this fixed and working. If there is some product I can buy to transfer this to that actually works, that would be an option.

 

Help.

TOPICS
Exporting and Sharing , Video

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Adobe Employee ,
Apr 08, 2024 Apr 08, 2024

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Hi 

@Evan36421304xslt

,

 

We're sorry for the delay. Are you still experiencing the issue? If so, could you share the project URL with us so we can investigate further?

 

Regards,

Tarun

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