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Licensing Stock content error

New Here ,
Feb 02, 2024 Feb 02, 2024

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I tried editing and saving from an existing template and got the following message when I tried to download; "Sorry, we were not able to license all Stock content. Some Stock assets can no longer be used. Try replacing with something else: Stock asset ID #284323847." I tried creating the video from scratch and received the same exact error message.
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Desktop Web , Exporting and Sharing

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Community Expert ,
Feb 02, 2024 Feb 02, 2024

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@adak96849557 

As the message says, not all Stock content can be used. You'll need to find another image.

janee_0-1706917057767.png

 

Do you have a Premium or free plan (you didn't say).

 

Jane

 

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New Here ,
Feb 02, 2024 Feb 02, 2024

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Considering I stated that I used my OWN images, AFTER trying to use other Adobe Stock images yielded the SAME error.
And yes, Premium account.
This issue already existed as early as June 2023, with other PREMIUM users.

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Adobe Employee ,
Feb 13, 2024 Feb 13, 2024

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Hi 

@adak96849557

,

 

We're sorry to hear about the issue. Please check this article and try the steps mentioned in it and let us know if that helps:- https://adobe.ly/49dKZ5a

 

Regards,

Tarun

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