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MagicSchool - Adobe Express AI Image Generator Log In Issues

New Here ,
Jan 14, 2025 Jan 14, 2025

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Hello,

 

I'm a tech administrator and we cant for the life of us figure out how to allow students to access Adobe Express' AI Image Generator feature that's within the Magic School platform. To be more specific when they want to use the AI feature within magic school it opens an adobe express pop up and they have to sign in to an account and when they try and sign in using google. They get the following error: "Access blocked: Your institution's admin needs to review Adobe Express." We've allowed Adobe Express within our google admin console but we're still running into the same issue. Does anyone know a ClientID that we need to whitelist to allow students to sign in with their google account? Hopefully this is clear and if you need any additional information please let me know.

 

Thanks!

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Generative AI , Integrations

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correct answers 1 Correct answer

Adobe Employee , Jan 17, 2025 Jan 17, 2025

Here are the details.


For Continue with Google to function, add the following ClientID 1014431251553-kq98rctnjtv76ag4ulrfkem43b74poni.apps.googleusercontent.com with the following steps.

  1. Google Admin Console > Security > Access and Data Controls > API Controls Manage Third-Party Apps 
  2. https://admin.google.com/ac/owl/list?tab=configuredApps
    Add App > Search by name or Client ID
  3. Paste the above Client ID 
  4. Search
  5. Select the Adobe App
  6. Enable it for the entire org
  7. Select Trusted

 From

https://helpx.adobe.com/enterprise/using/simple-setup.html

...

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Community Expert ,
Jan 14, 2025 Jan 14, 2025

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Hey @eduardo_2248 

Since we don't have access to your account details. I would suggest contacting Adobe directly.

Adobe Managing Account
https://helpx.adobe.com/ie/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

If you're still having issues, try contacting Adobe support
Type agent in the chatbot to speak to a real person
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
You will need to be on a browser that allows pop-ups and cookies, or the icon won't show.
Twitter: @AdobeCare https://twitter.com/AdobeCare

Cheers

O. Nate

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New Here ,
Jan 14, 2025 Jan 14, 2025

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Posting this response for visibility. It turns out I needed the ClientID which can be found under "Error Details" from the google sign in block screen.

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Adobe Employee ,
Jan 17, 2025 Jan 17, 2025

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LATEST

Here are the details.


For Continue with Google to function, add the following ClientID 1014431251553-kq98rctnjtv76ag4ulrfkem43b74poni.apps.googleusercontent.com with the following steps.

  1. Google Admin Console > Security > Access and Data Controls > API Controls Manage Third-Party Apps 
  2. https://admin.google.com/ac/owl/list?tab=configuredApps
    Add App > Search by name or Client ID
  3. Paste the above Client ID 
  4. Search
  5. Select the Adobe App
  6. Enable it for the entire org
  7. Select Trusted

 From

https://helpx.adobe.com/enterprise/using/simple-setup.html

Regards 
Tom 
Snr Education Product Manager

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