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Message: Cannot read properties of undefined (reading 'find').

New Here ,
Aug 02, 2023 Aug 02, 2023

When I'm trying to open a resume template in Adobe Express online, it shows me an error.

Error: Sorry, we were unable to open this project.

I've attached the screenshot of that error message. Help me asap, thank you.

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Adobe Employee ,
Aug 08, 2023 Aug 08, 2023

Hi @Mayur Sadaphule,

 

Thank you for reaching out and sharing the screenshot.

I'm sorry to hear you're having trouble.

As I haven't been able to recreate the issue, would you mind cleaning your cache and cookies, signing in and out of your account or testing it from a different browser or in incognito mode? Perhaps you could also update your browser to the latest version if you haven't already and see if this works.

 

Let me know how it goes, as I'm here to help.

 

I'm looking forward to hearing from you,

Lyn 🙂

 

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New Here ,
Aug 19, 2023 Aug 19, 2023
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Hello Lyn, thank you for your help. As I see I couldn't see Adobe Express Beta anymore.

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