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Moving ownership of CC Express websites

Community Beginner ,
Jan 27, 2022 Jan 27, 2022

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I am leaving my job, so will no longer have access to my Adobe CC account, as it's provided through my work (I work at a university). I have created a number of websites using the CC Express app.  When I leave my job all my accounts will be deleted. I would like one of my colleagues to become owner of these websites. If this is not possible, am I able to download the contents of the websites to share with a colleague? Thanks in advance!

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Adobe Employee , Feb 04, 2022 Feb 04, 2022

Hi @Camille22860626ihsb, once you share your project, please ask your colleague to duplicate it, and in this way, your colleague will become the owner of that project. I hope this helps. Thanks^Saquib

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Adobe Employee ,
Jan 27, 2022 Jan 27, 2022

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Hi Camille,

 

Thank you for writing us. Could you please try below steps and check if these work?

  1. Log into Creative Cloud Express on your desktop.
  2. Open the project you want to transfer and click the Invite button on the upper-right corner.
  3. Enter the email of the person you want to transfer the project to.

 

You may go through this link to know more about collaborating and sharing through Creative cloud Express. If you need more information about any topic, please write us back. We will be happy to assist.

 

Thanks,

Manmeet

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Community Beginner ,
Jan 28, 2022 Jan 28, 2022

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Thanks for responding Manmeet. I am able to take the steps you suggest, but it doesn't transfer ownership of the website project to my collegue. I can share the project with my colleague but it still lists me as owner, and my colleague as only a member. How can I change this so my colleague becomes the owner of the project? When I leave my job all my associated accounts will be deleted, so anything I am owner of on CC will also be deleted.

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Community Beginner ,
Feb 04, 2022 Feb 04, 2022

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Thanks for responding @Manmeet2016 . I am able to take the steps you suggest, but it doesn't transfer ownership of the website project to my collegue. I can share the project with my colleague but it still lists me as owner, and my colleague as only a member. How can I change this so my colleague becomes the owner of the project? When I leave my job all my associated accounts will be deleted, so anything I am owner of on CC will also be deleted. 

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Adobe Employee ,
Feb 04, 2022 Feb 04, 2022

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Hi @Camille22860626ihsb, once you share your project, please ask your colleague to duplicate it, and in this way, your colleague will become the owner of that project. I hope this helps. Thanks^Saquib

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Community Beginner ,
Mar 24, 2023 Mar 24, 2023

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I have a similar situation. That works fine in theory however once it is duplicated the link to the project changes. We have shared the link to current version.

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New Here ,
Apr 05, 2023 Apr 05, 2023

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We have the same issue - it's impossible to keep the link name the same. Adobe, how can we preserve the same url when changing ownership?

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