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S
Simon Br
Participant
June 15, 2022
질문

MP4 to GIF just failed in Adobe Express and doesn't work well in Media Encoder

  • June 15, 2022
  • 2 답변들
  • 3526 조회

As a long time user of Adobe products, I'm shocked with the fact that Adobe doesn't have a working, high quality solution to convert an MP4 to a GIF. The solutions I've tried:

1. MP4 to GIF in Adobe Express: Didn't actually work for a 15 second video I had

2. Media Encoder: Worked, but files it produced seemed really large to be usable.

 

Solution that I found to work well (unless you really want to use one of those shady looking conversion tool online with ads):

ffmeg

https://superuser.com/questions/556029/how-do-i-convert-a-video-to-gif-using-ffmpeg-with-reasonable-quality

 

Come on Adobe, I would expect more from you....

    2 답변

    D
    default113n7ro4xeql
    Participant
    September 12, 2025

    This is still an issue. Have multiple users in our organization that are running into this issue. Tried both Adobe Express app and web. Cleared all cache and nothing seems to work. 

    David__B
    Adobe Employee
    David__B
    Adobe Employee
    June 15, 2022

    Hi Simon,

     

    Sorry to learn about your difficulties with the quick-action MP4 to GIF converter. I tested a few different MP4 files myself and they all seemed to work okay? How large was the source MP4? Was the source files generated by an Adobe program? In relation to Media Encoder producing large files, I would think that might be related to the output settings you used. You might want to lower the frame rate, frame size and increase the compression used. You might want to post in the Media Encoder forum for output setting recommendations here: https://community.adobe.com/t5/adobe-media-encoder/ct-p/ct-media-encoder?page=1&sort=latest_replies&lang=all&tabid=all

     

    Best,

    Dave 

    S
    Simon Br작성자
    Participant
    June 15, 2022

    Hi David,

    The MP4 file is 3.5MB, and is attached in case you want to test it on your end.... for me it just gets stuck in "Prosessing...." page, that stays at 0%....

     

    Simon

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    July 23, 2025

    I am having a similar issue. I have an 8 second video, 16.3 MB that won't upload. It keeps loading forever then it times out. 


    Hi 

    @default6n8v7hxfuutr

    ,

     

    Welcome to the community! We're sorry to hear about this. Could you please let us know the platform you're using? Did you try using another video to check if that help?

     

    Regards,

    Tarun

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