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Network Error - unable to open or duplicate projects, unable to report error information

New Here ,
Dec 14, 2021 Dec 14, 2021

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Over the last 24 hours (I assume with the migration to Creative Cloud Express?), I have intermittently been unable to edit or duplicate projects due to network error. The pop-up message when a project fails to load provides a link to "contact support" but I am unable to click that link, or copy the information the error message asks to include in the report. 

 

FWIW: I am using Google Chrome, and when I tried to use Firefox, the issue seemed to resolve, but since the problem is intermittent, I do not know if it's specifically a Chrome-related issue. I've included the photo of the error message I recieved.error.PNG

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Bug , Crash or freeze , Problem or error , Windows

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Adobe Employee ,
Dec 14, 2021 Dec 14, 2021

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Hi there, Sorry for this. See: Troubleshooting: Previous Projects not opening in Creative Cloud Express - Let us know if this helps. Thanks, Saquib

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