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New Adobe is an absolute disaster

New Here ,
Sep 07, 2023 Sep 07, 2023

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How do I get back to the Old Adobe?
I used to have hundreds of options for background, now they're all gone?
Like WHY did they purposely made their program so much worse?
It makes absolutely zero sense.

Please let us use the old version so we can never see this garbage again.

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Adobe Employee ,
Sep 07, 2023 Sep 07, 2023

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Hi there,

 

 

Thanks so much for reaching out and letting us know. We're sorry you are not satisfied with the new version of Adobe Express.

 

Can you explain what you don't like about it? We understand your concern, but reverting to the old version cannot be done. We apologise for it. You can convert your files from the previous version here. You can share your suggestions and feedback here. We want to make this a better experience.

 

Thanks,

Kanika

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New Here ,
Oct 03, 2023 Oct 03, 2023

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What I don't like about it? Well, EVERYTHING! It's impossible to work with. I've finally given up and switched to Canva. Just let us all know once it finally works and maybe I'll see if I can recover all my work that's now lost in this most unworkable version.

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Community Beginner ,
Oct 03, 2023 Oct 03, 2023

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Totally agree new Adobe Express is horrible compared to before the update. No views on webpages, can't edit cut-outs correctly like before, links are broken, what is there to like? I though update meant improving and invating tools/content, not diminshing them. 

 

I desperately want the old adobe express back. 

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Adobe Employee ,
Oct 04, 2023 Oct 04, 2023

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Hi Madelyn28032635zdr6,

 

We are sorry for your difficulties. Please help us to know more about your issue. Is it happening with one image or multiple images? Please try using a different browsers and let me know if this helps, You could also try clearing the cache/cookies of the browser. I recommend sharing a screenshot of the error for better understanding.

 

Thank you,

Neelam

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Adobe Employee ,
Oct 04, 2023 Oct 04, 2023

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Hi @Madelyn28032635zdr6 

 

The ability to edit cutouts still exists, but it's accessible via the Erase button. Please give that a try.

Also, for a limited time, you can actually edit your prior files in the older version (see details here: https://helpx.adobe.com/express/kb/file-conversion-troubleshoot.html)

 

Abhi G

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New Here ,
Mar 14, 2024 Mar 14, 2024

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It's buggy trash and MORE buggy not less for one

 

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Adobe Employee ,
Mar 15, 2024 Mar 15, 2024

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LATEST

Hi 

@Anthony33585911yqwq

,

 

We're sorry to hear about this. Please let us know which version of Adobe Express you're working on on your phone. Is it Android or iOS? How has the formatting changed with your old files? Please elaborate more on the issue so we can help you further.

 

Regards,

Tarun

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New Here ,
Mar 14, 2024 Mar 14, 2024

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I absolutely agree I used to promote Adobe Express but it's absolute trash now. 

The files used to be saved cross platform automatically so the SAME files I made on my phone would be available on comuter why is that changed? 

Fonts available on Mobile like Belfort are not available on desktop (WTF) 

 

The formatting on my old files was messed up 

WTF Adobe? HORRIBLE

 

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