Presets and Stock not loading

[Sebastian Dieth]

Hi!

Since yesterday I can't load any presets or stock footage, it just keeps loading and loading. I'm using the newest verion of Google Chrome on Windows 11 and I've also tried using Brave. I'm not using a VPN or have an AdBlocker enabled so that also can't be the problem. I've attached screenshots of what it looks like.

Thank you!

[Sebastian Dieth]

Update: Works when I'm using FireFox. But why?

[Sebastian Dieth]

Update 2: Now the Fonts won't load on Firefox even though everything else does.

[David__B]

Hi @Sebastian Dieth 

Sorry to hear about your difficulties. I'd recommend testing these to start with

• Try clearing the browser cache  -  https://support.google.com/accounts/answer/32050
• Test in incognito/private browsing mode -  https://support.google.com/chrome/answer/95464

Please let us know if these help,

- Dave