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Projects don't sync between mobile and dekstop/web version and I can't access Lightroom collections

New Here ,
Mar 08, 2024 Mar 08, 2024

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I am a new user of Adobe Express and I want to use the app to create social posts. I am encountering the following two problems:
- On my desktop/web version I cannot access my photo collections from Lightroom, while I can on the mobile Adobe Express app and secondly
- I can't see the projects I made on my mobile on the desktop/web version. I am properly signed in with my Adobe ID on all platforms and am a premium member and work on a Mac.

 

Thanks in advance!

TOPICS
Desktop Web , Exporting and Sharing , Image Editor , Integrations , iOS , Mobile Web , Social Media

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Adobe Employee ,
Mar 09, 2024 Mar 09, 2024

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Hi @Hansoma 

 

Here's a summary:

 

  1. Desktop is a completely reimplemented version of Express on a new platform (new.express.adobe.com)
  2. Mobile apps come in two flavors:

 

Projects will only sync on the new versions, i.e., 1 and 2b.

 

Also, Lightroom import is not currently available on the new versions (i.e., only available on 2a). We are planning on bringing it to new versions (see https://adobeexpress.uservoice.com/forums/951181-adobe-express/suggestions/46742365-import-projects-...)

 

Hope this clarifies things a bit 🙂

 

Abhi G

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