Remove background on Adobe Express

[Chris374493487j65]

Hi,

It is for Aobe Express on Mac.I try to remove the bakground of my video dance. But, the resut is not good , less than Capcut and also Canva! I do not understand because normaly AE is more powerful. How can I improve this? Thanks for your advice and sorry for my bad English

[mahmoud_5524]

Hi @Chris374493487j65,

Thank you for your message. We're sorry to hear the background removal didn't meet your expectations in Adobe Express on Mac. To help improve the results, please try the following:

1. Use high-contrast footage – A clear contrast between the subject and background (e.g., plain walls or good lighting) will give the AI better accuracy.

2. Trim your video – Use shorter clips when removing backgrounds, as Express currently performs best with short, clean segments.

3. Ensure you're using the latest version – Please update the app to the most recent version for the best AI background removal performance.

4. Try the web version – If you haven’t already, test the feature via Adobe Express Web as results may vary between platforms.

If you'd like, you can also share your feedback or report specific results using the in-app feedback button (🪧 icon), which helps our team make improvements.

For more help or tips from other users, feel free to visit the Adobe Express Community here:
👉 https://adobe.ly/expresscommunity

Let us know if we can support you further!

^MM

[Chris374493487j65]

Hi Mahmoud,  Thanks for yours advices. I will do it!

Chris.

[mahmoud_5524]

Hi Chris,

You're very welcome, Should you have any further questions or need assistance as you continue working on your project, feel free to reach out at any time.

^MM

[EeRr]

Hi Mahmoud,

I am facing a problem during the background removing, on adobe express web version. When it makes the operation, some part of the layer that left, gets transparent. There is a color difference, but still that place gets affected.  Could you please check this issue and give  a solution for that? I left diagram behind that you could see beter. 

Thank you. 

[mahmoud_5524]

Hi @EeRr,

Sorry you’re experiencing this issue. To help us investigate further, could you please share your project link with edit access via DM? This will allow us to look into the background removal problem directly and provide a more accurate solution.

^MM

[EeRr]

could you please give me your email? 
I will share it via AE.

[mahmoud_5524]

Hi @Erdmantas_Rudokas,

I’ve sent you a private message. Please check your inbox in community. You can share your project securely via DM by clicking the envelope icon in the top-right corner, selecting “New Message,” and granting edit access. Kindly respond there so we can review and assist you further.

^MM

[mahmoud_5524]

Hi @EeRr 

Can you please reshare the link with granted access to view and edit, because I couldn't access it.  Also, if you can share a copy of the original image! 

You can respond to the message I have sent you privately.

Thanks