Syncing issues with app and computer

[KaylaW0521]

Hello,

I'm looking for a solution as to why my projects I have created on my MacBook web version of creative express aren't syncing to my iPhone app version of creative express.  It used to sync immediately and now it will be days later and it'll randomly show up.  Suggestions?

Thank you,

Kayla 

[Christopher29748876bok9]

Can you please solve this issue? I'm looking into Canva now.

[Lyn_D]

Hi @Christopher29748876bok9,

Thank you for reaching out.

This was resolved in Feburay.

Do you mind sharing what issues you're having?

Thanks,

Lyn

[Camila310025807htd]

Hi! I´m also not being able to synch my iphone with me macbook. They work as if I were logged with different accounts. Projects created in iphone can be seen only in iphone and those created in macbook can be only accessed in that device. I have followed all your sugestions without success. Thanks!

[martinludvik17]

It still doesnt work! Thank you for nothing. Got to love Adobe 🙃

[ramunasn41846976]

If you still facing the problem, on the desktop app settings change Default to not featured parameter from off to on

[Guest]

I'm having the same issue. Please fix this ASAP. What are we paying for? I might as well switch to Canva if this continues 

[Lyn_D]

Hi @Deleted User,

Thank you for reaching out. Do you mind sharing the issues you're having?

Many thanks,

Lyn

[Domane]

I created something on the app but i cant see it on my desktop. I read through this entire thread tried everything and it still doesnt show up. I need help asap. 

[dodolipet]

As of 9/1/23, mobile and desktop projects can't be edited/accessed interchangeably.

This is what I got:

[dondod]

The Adobe Express on my iphone is version 11.22.0.  The IOS version is 16.6.1. These both seem to exceed what's required. 

My Dell laptop uses Windows 11 Pro. As I mentioned, these two systems seemed to communicate just fine until a few weeks ago. 

The sync setting is to "only wifi," yet it doesn't seem to be syncing. So I still have a problem.