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Text widens and loses position when trying to type

New Here ,
Apr 25, 2023 Apr 25, 2023

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I opened up Adobe Express in Google Chrome in hope of making a design for a menu. However, when I decided to insert some custom text, no matter how I typed, the text would become extremely wide and extend beyond its selection box. Strangely, when I enter a different project with some pre-typed text (I had worked on these on a different computer), the insert text function works as intended.

 

Here's a photo for reference:

bug.PNG

PS By the way, the site worked fine on another laptop I'd used. The problem began when I moved to an older laptop. I'll provide details if needed.

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Adobe Employee ,
Apr 28, 2023 Apr 28, 2023

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Hi @RedHotCoffee,

 

Thank you for your message, and we're sorry to hear you're having trouble. 

 

I tried to insert custom text as you did but it seems to no extend beyond the canvas. Can you provide more details about your issue? What is the type of your older laptop and the OS available? Did you try to sign out and sign in again before working on your project?

 

We're looking forward to hearing from you.

 

Thanks,

Winnie

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