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Hello,
I recently graduated from University and no longer have access to Adobe Express since my School license expired. I have around 50 files that I can no longer access. I would like to transfer these files to my personal Adobe account. I can still log in to my school account. I just can't access any files to share them with my personal account and will require customer support. Oddly enough, I can still access files on the beta. Just not the original AE.
Thanks!
Kalen
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Thank you for sharing this, and sorry for not getting back to you sooner.
Before transferring your files from your school account to your account, you have to move them from the beta version to the current version.
Once your projects are transferred to your school account, they can be migrated to your personal account. For more details, please follow the steps for Adobe Express projects here: https://adobe.ly/3uKfKzs.
If the issue persists, please send a screenshot of your account. It will help us understand the situation.
We hope this helps.
Thank you,
Winnie
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@Kalen281538104e5an Please contact your IT administrator from your school to regain access, as they may have deactivated your account if you are not enrolled anymore.
^Lyn