• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unable to download Adobe Express

New Here ,
Dec 07, 2023 Dec 07, 2023

Copy link to clipboard

Copied

My Adobe subscription includes Adobe Express, but I can not download it even though it says my system supports it. Everything checks out, except it just won't download. Any suggestions?

 

TOPICS
Performance

Views

248

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 29, 2024 Feb 29, 2024

Hi @Charlotte34127100yjjv,

 

Thank you for your patience, and I'm sorry you're having difficulties.

I just came across your post and wanted to know if you still need help, as it has been a while since this was last reported, and I haven't been able to replicate this issue.

 

If you're still having trouble, could you share more information on the device you're trying to download Adobe Express? e.g. Make, model, software version etc.

 

Please let me know how things are going, as I'm here to suppor

...

Votes

Translate

Translate
Adobe Employee ,
Feb 29, 2024 Feb 29, 2024

Copy link to clipboard

Copied

Hi @Charlotte34127100yjjv,

 

Thank you for your patience, and I'm sorry you're having difficulties.

I just came across your post and wanted to know if you still need help, as it has been a while since this was last reported, and I haven't been able to replicate this issue.

 

If you're still having trouble, could you share more information on the device you're trying to download Adobe Express? e.g. Make, model, software version etc.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 29, 2024 Feb 29, 2024

Copy link to clipboard

Copied

LATEST

Thank you. I believe my video card was dieing, as it did several weeks later. I got a new one and Adobe Express now works fine.

Thanks, again!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines