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CORINNE5D6C
Participant
April 27, 2024
Answered

Unable to download progress bar not moving - July 29-31; August 4-5, 2024

  • April 27, 2024
  • 169 replies
  • 81390 views

I need to download my video. The pop ups loads but the progress bar is not moving. I have download file in the past and I try logging out and clearing my cache.

    Correct answer droopydog500

    The major issue with Adobe Express as shown on the Adobe status page on July 31 has been closed:

    You can subscribe to the alerts on the Adobe status page to get emailed updates.

    See: https://status.adobe.com/

     

    If you are still experiencing Adobe Express performance problems, please feel free to reply to this thread.

     

        droopy

    169 replies

    Show previous replies
    D
    default388678136jxan0
    Participant
    July 29, 2024
    I'm trying to download 2 videos but the download isn't making any progress. I have downloaded about 10 others and they have worked fine but these 2 don't seem to be downloading.
    D
    default38520472o5m4l3
    Participant
    July 29, 2024
    downloading is not happening its not start stick on 0% no progress
    D
    default38865922fimqtx
    Participant
    July 29, 2024
    Hello I have signed up to Adobe Express on a montly plan. However I am unable to download any 4k videos. It stops at 20% and then throws an error.
    D
    default3886161042479b
    Participant
    July 29, 2024
    trying to create a project and can't due to this error
    D
    default38861410c840wr
    Participant
    July 29, 2024
    Lo sentimos, se ha producido un error. Vuelve a la pantalla de tus proyectos e intenta abrir el proyecto de página web nuevamente. Si te vuelve a aparecer el error, ponte en contacto con el servicio de asistencia y facilita la siguiente información: URL: https://new.express.adobe.com/webpage/design/urn:aaid:sc:US:29c65466-90d1-4ec7-9ce1-87c7b8d477f5?category=photos Error: Cannot read properties of undefined (reading 'image_url')
    K
    Katelyn Hardt
    Participant
    July 29, 2024
    It will not download into a pdf
    Glenn 8675309
    Glenn 8675309
    Legend
    July 29, 2024

    Not all files can be downloaded as a pdf, Videos for example. 

    D
    default388551704k1iyf
    Participant
    July 28, 2024
    The edited file is not getting downloaded. I spent around 3 hours for editing, when I click on the download, it is stopping at 49% and not moving further. Please support to download the edited file. I need to submit this video tomorrow for an event.
    P
    poly_esther
    Participant
    July 28, 2024
    zum zweiten Mal alles super langsam - eventuell ein Deployment?
    D
    default388522367djpu0
    Participant
    July 28, 2024
    Please help me retrieve my project. I received an error after uploading a photo and when I was trying to make it in full screen or other style. https://new.express.adobe.com/webpage/design/urn:aaid:sc:VA6C2:9ef9af78-b28e-477c-ba2c-317e356db34b? category=photos
      D
      default31730366641zxy
      Participant
      July 29, 2024
      In one of our website projects it is giving an error message and not allow us to edit. I attached a screen shot of the error.
        N
        Northwest29778056nk7l
        Known Participant
        July 29, 2024

        there is def an issue with express web pages, please upvote the bug i logged for this days ago which Adobe support still havent responded to: https://community.adobe.com/t5/adobe-express-bugs/adobe-express-slow-and-unresponsive-today/idi-p/14762990

         

        D
        default388522367djpu0
        Participant
        July 28, 2024
        Please help me retrieve this project I made. I received an error after I uploaded and trying to make it in full screen or other style.
        Show more replies
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